Troubleshooting

1. Wait 60 seconds — email can lag, especially on first send.
2. Check your spam / junk folder for an email from noreply@mail.forepaid.app.
3. Search your inbox for "FOREPAID" — some clients hide brand emails in a "Promotions" tab.
4. Confirm the email address you typed is correct. Typos are the most common cause.
5. On the sign-in screen, tap Send link again — the previous link may have expired, and resending always works.
6. If the new link still doesn't arrive in 5 minutes, write to support@forepaid.app with the email address you're trying.

1. Make sure the FOREPAID app is installed on the iPhone you're tapping the link from.
2. If installed, force-quit Safari, open FOREPAID directly, and the sign-in should resume.
3. Try copying the link from the email and pasting it into Safari's address bar — sometimes a fresh load reroutes to the app.

1. Check the speaker icon on the Score Entry toolbar — if it shows a slash, Russ is muted on your phone. Tap it once.
2. Check your iPhone's volume rocker. Russ shares the media volume bar.
3. Make sure your phone isn't on silent (the side switch) — Russ respects the system silent setting.
4. If you're paired with car Bluetooth or AirPods, confirm the right output is selected from Control Center.
5. If the round is in Play Solo mode and the host has Russ muted at the group level, you won't hear chirps regardless of your own setting.

Russ chirps based on the score and the par for each hole. The most common cause of a "weird" line is a score correction that re-triggered him after you edited a hole. For the full breakdown, see "Why Russ said that".

1. Try searching by the course's shorter name ("Hiawatha" instead of "Theodore Wirth Hiawatha Golf Club").
2. Try the city in the search ("Edina" or "Prior Lake").
3. If still not found, tap the Request this course button in the picker. It opens an email to support with the course pre-filled — just hit Send. We'll add it within a day or two.

1. Open iOS Settings → Notifications → FOREPAID and confirm "Allow Notifications" is on.
2. Check "Sounds" and "Banners" — both need to be on for you to see and hear pushes.
3. Open FOREPAID — the invite will be waiting on the home screen even if the push didn't fire.
4. If you have Focus modes (Do Not Disturb, Work, etc.) on, check whether FOREPAID is allowed to break through the current Focus.

1. Confirm you have signal (cell or Wi-Fi). Sync is real-time only when you're online.
2. Pull down on the Score Entry screen to force a refresh.
3. If your friend is on a different carrier with weak coverage, the lag is on their side — wait 30 seconds.
4. If the score still doesn't show after both phones have good signal, force-quit the app and reopen it on the phone that's missing the data.

The conflict marker only clears when the score-owner (the player whose score it is) explicitly resolves it. Editing the value isn't enough — you have to tap the ⚠️ to open the resolution sheet and tap Confirm or Revert.

If you're not the score-owner, you can't resolve it — only they can. Hand them the phone or wait for them to do it on theirs.

Not every course has GPS geometry in our database yet. If you don't see a GPS button on the Scorecard for a particular course, that course doesn't have geometry — distances fall back to the static yardages on the scorecard.

If your course should have GPS but doesn't, email support@forepaid.app with the course name and we'll prioritize the data backfill.

1. Open iOS Settings → Privacy & Security → Location Services → FOREPAID and set it to "While Using" or "Always."
2. Make sure you're outdoors with a clear view of the sky — GPS struggles under tree cover or near buildings.
3. Wait 10-15 seconds after opening the GPS view for the location to settle.

1. Force-quit the app (swipe up from the bottom of the screen and flick FOREPAID off the top).
2. Reopen the app. The round picks up where you left off — every score is saved as you enter it.
3. If it crashes again immediately, restart your iPhone.
4. Check the App Store for an update — TestFlight builds in particular ship fast.
5. If it still crashes, email support@forepaid.app with your iPhone model, your iOS version, and the build number from Profile → About.