Troubleshooting

1. Wait 60 seconds — email can lag, especially on first send.
2. Check your spam / junk folder for an email from hello@forepaid.app.
3. Search your inbox for "FOREPAID" — some clients hide brand emails in a "Promotions" tab.
4. Confirm the email address you typed is correct. Typos are the most common cause.
5. On the code screen, tap Resend (it unlocks after 30 seconds). Each tap sends a fresh 6-digit code. Use the newest one.
6. If the new code still doesn't arrive in 5 minutes, write to support@forepaid.app with the email address you're trying.

1. Make sure the FOREPAID app is installed on the iPhone you're tapping the link from.
2. Press and hold the link and choose Open in FOREPAID if it’s offered.
3. Or open FOREPAID yourself. If you were invited by phone number, the invite is under INVITES on Home. Otherwise tap Join with code on Home and enter the round’s 4-digit code.
4. Scorecard links (forepaid.app/r/…) always open in Safari. That’s expected. The web page is the scorecard.

1. Check MUTE at the bottom of the rail on the map. If it reads MUTED in red, the Golfcaster is muted on your phone. Tap it once. You can also unmute from the ☰ menu (the row carries your Golfcaster’s name, like Unmute Russ). Also check that Silent isn’t switched on in the Golfcaster card for the round.
2. Check your iPhone's volume rocker. Your Golfcaster shares the media volume bar.
3. The side silent switch doesn’t mute your Golfcaster, so that’s not the problem. Use MUTE on the rail or the volume buttons to quiet it.
4. In the Rangefinder, open the menu and check that Voice on is picked, not Text only.
5. If you're paired with car Bluetooth or AirPods, confirm the right output is selected from Control Center.
6. If you joined someone else's round and the host turned your phone off in Foursome audio, you won't hear chirps regardless of your own setting.

Your Golfcaster chirps based on the score and the par for each hole. It calls each hole once, when every player’s score is in. If a score was wrong at that moment, the call used the wrong number, and it won’t replay after you fix it. For the full breakdown, see "Why did it say that?".

1. Try searching by the course's shorter name ("Hiawatha" instead of "Theodore Wirth Hiawatha Golf Club").
2. Try the city in the search ("Edina" or "Prior Lake").
3. If it’s still missing, email support@forepaid.app with the course name and city. We’ll request it from our course-data provider and let you know when it lands.

1. Open iOS Settings → Notifications → FOREPAID and confirm "Allow Notifications" is on.
2. Check "Sounds" and "Banners" — both need to be on for you to see and hear pushes.
3. Open FOREPAID — the invite will be waiting on the home screen even if the push didn't fire.
4. If you have Focus modes (Do Not Disturb, Work, etc.) on, check whether FOREPAID is allowed to break through the current Focus.

1. Confirm you have signal (cell or Wi-Fi). Sync is real-time only when you're online. Scores you enter with no signal are saved on your phone and send on their own once you’re back online.
2. Go back to Home, pull down to refresh, then reopen the round.
3. If your friend is on a different carrier with weak coverage, the lag is on their side — wait 30 seconds.
4. If the score still doesn't show after both phones have good signal, force-quit the app and reopen it on the phone that's missing the data.

The conflict marker only clears when it’s explicitly resolved — editing the value isn’t enough. Tap the ⚠️ and pick the right number. On the map, the ⚠️ opens the scorecard first. Tap it again there to open the resolution sheet. The score-owner or the host can resolve any conflict (and at review time a sheet lists every open one so nothing sneaks into the settle).

If you’re neither the owner nor the host, ask one of them — it’s one tap on their phone.

Not every course has full GPS geometry yet. If the GPS map says Course not found, its map data isn’t in yet.

If your course should have GPS but doesn't, email support@forepaid.app with the course name and we'll prioritize the data backfill.

1. Open iOS Settings → Privacy & Security → Location Services → FOREPAID and set it to While Using the App. Turn on Precise Location too.
2. Make sure you're outdoors with a clear view of the sky — GPS struggles under tree cover or near buildings.
3. Wait 10-15 seconds after opening the GPS view for the location to settle.

1. Force-quit the app (swipe up from the bottom of the screen and flick FOREPAID off the top).
2. Reopen the app. The round picks up where you left off — every score is saved as you enter it.
3. If it crashes again immediately, restart your iPhone.
4. Check for an update. During the beta, updates come through the TestFlight app.
5. If it still crashes, email support@forepaid.app with your iPhone model, your iOS version, and the build number from Profile → About.